The main quality measure is whether the team can understand, challenge, and validate the system output.
Five important capabilities
- Separate must-have and preferred requirements.
- Show relevant candidate evidence.
- Flag missing or ambiguous information.
- Support manual review and priority changes.
- Provide output that supports interviews.
What should not be automated?
Final decisions, assessment of human potential, and contextual judgment should not be handed to a single score. Use the software as decision support.
Better success criteria
Measure time saved, consistency of shortlist reasons, usefulness of insight, and handoff quality to interviewers. Do not measure only the number of CVs processed.